vsjili Responsible Gaming

Our Commitment to You

vsjili operates under the strict oversight of the Philippine Amusement and Gaming Corporation (PAGCOR), which mandates responsible gaming standards for all licensed operators in the Philippines. As a PAGCOR-licensed platform, we take our duty to protect players seriously and have implemented comprehensive responsible gaming measures across our entire operation.

We recognize that for most people, online gaming is an enjoyable form of entertainment. However, we also understand that a small percentage of players may develop gambling-related problems. Our responsible gaming program is designed to promote safe play, identify at-risk behavior early, and provide support resources for those who need help.

What is Responsible Gaming?

Responsible gaming means approaching online gaming as a form of entertainment, not as a way to earn income or recover financial losses. It involves setting personal limits, knowing when to stop, and maintaining control over your gaming habits. Here at vsjili, we encourage all our players to:

• Set a budget before you start playing and stick to it—never gamble with money you cannot afford to lose;
• Treat gaming as entertainment with a cost, similar to watching movies or dining out;
• Never chase losses by increasing bets or depositing more money to "win back" what you've lost;
• Take regular breaks and avoid playing when you're tired, stressed, upset, or under the influence of alcohol;
• Keep track of how much time and money you spend on gaming activities;
• Balance gaming with other hobbies, social activities, work, and family commitments.

Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or background. If you recognize any of the following warning signs in yourself or someone you know, it may be time to seek help:

• Spending more money or time on gaming than you originally intended;
• Borrowing money, selling possessions, or neglecting bills to fund gaming activities;
• Lying to family or friends about how much you gamble or hiding your gaming activities;
• Feeling guilty, anxious, or depressed about your gaming behavior;
• Gaming to escape problems, relieve stress, or cope with negative emotions;
• Neglecting work, school, family responsibilities, or personal relationships due to gaming;
• Repeatedly trying to cut back or stop gaming but being unable to do so;
• Chasing losses by continuing to play in an attempt to win back money;
• Feeling restless or irritable when trying to reduce or stop gaming.

If you identify with several of these signs, please reach out for support. Problem gambling is a treatable condition, and help is available.

Responsible Gaming Tools at vsjili

vsjili provides a range of tools designed to help you manage your gaming activity and maintain control. All of these tools are available through your account settings and can be activated at any time.

1. Deposit Limits

Deposit limits allow you to control how much money you can deposit into your vsjili account over a specific time period. You can set daily, weekly, or monthly deposit limits based on your personal budget. Once a limit is set, it remains in effect for at least 24 hours and cannot be increased immediately—this cooling-off period helps prevent impulsive decisions.

To set a deposit limit, log in to your vsjili account, navigate to Account Settings, select Responsible Gaming Tools, and choose your preferred limit amount and timeframe. You can decrease your limit at any time, and the new lower limit takes effect immediately.

2. Wagering Limits

Wagering limits restrict the total amount you can bet across all games on the vsjili platform within a given period (daily, weekly, or monthly). This tool helps you control your overall gaming activity and prevents excessive betting during a single session or over time.

Like deposit limits, wagering limits remain active for a minimum of 24 hours after being set, and increases to limits require a cooling-off period before taking effect.

3. Session Time Limits

Session time limits allow you to set a maximum duration for each gaming session. When your session time expires, you will be automatically logged out of the platform and will need to wait before logging back in. This feature helps prevent marathon gaming sessions and encourages you to take regular breaks.

You can set session limits ranging from 30 minutes to 6 hours. We recommend setting a limit that aligns with your schedule and ensures gaming does not interfere with other responsibilities.

4. Reality Checks

Reality checks are pop-up reminders that appear at intervals you choose (e.g., every 30, 60, or 90 minutes) to inform you how long you've been playing and how much you've wagered. These reminders give you an opportunity to assess whether you want to continue playing or take a break.

Reality checks are an effective way to maintain awareness of your gaming habits and avoid losing track of time while playing.

5. Self-Exclusion

Self-exclusion is a voluntary program that allows you to temporarily or permanently block access to your vsjili account. If you feel that your gaming is becoming problematic or you simply need a break, self-exclusion is a powerful tool to help you regain control.

vsjili offers the following self-exclusion periods:

• 6-Month Exclusion: Your account will be suspended for six months. You will not be able to log in, deposit funds, or play games during this period.
• 1-Year Exclusion: Your account will be suspended for one year, with no access to any vsjili services.
• Permanent Exclusion: Your account will be closed permanently. You will not be permitted to create a new account on vsjili in the future.

Self-exclusion requests must be submitted in writing to vsjili customer support and cannot be reversed once activated. During the exclusion period, you will not receive promotional emails or marketing communications from vsjili.

If you have any remaining balance in your account at the time of self-exclusion, you may request a withdrawal of those funds before the exclusion begins, or we can process the withdrawal on your behalf.

Support Resources

If you or someone you know is struggling with problem gambling, professional help is available. PAGCOR provides responsible gaming resources and support services for Filipino players, including counseling referrals and educational materials.

PAGCOR Responsible Gaming Program

The Philippine Amusement and Gaming Corporation operates a comprehensive responsible gaming program designed to promote awareness of problem gambling and provide support to affected individuals. PAGCOR works with licensed operators like vsjili to ensure responsible gaming standards are upheld across the Philippine gaming industry.

For more information about PAGCOR's responsible gaming initiatives, including educational resources, self-assessment tools, and referral services for professional counseling, players are encouraged to visit PAGCOR's official website or contact their responsible gaming hotline.

Talk to Someone You Trust

If you're experiencing gambling-related problems, talking to a trusted friend, family member, or mental health professional can be the first step toward recovery. You don't have to face this challenge alone—support is available, and recovery is possible.

Financial Counseling

Problem gambling often leads to financial difficulties. If you're struggling with debt or financial stress related to gaming, consider seeking help from a financial counselor or debt management service. Many nonprofit organizations in the Philippines offer free or low-cost financial counseling to individuals in need.

Protecting Minors

vsjili is committed to preventing underage gaming. We use advanced age verification technology to ensure all players are at least 21 years old, as required by Philippine law. Parents and guardians are encouraged to monitor their children's online activities and use parental control software to block access to gaming sites.

If you suspect that a minor has created an account on vsjili, please contact our customer support team immediately so we can investigate and take appropriate action.